Grab admits hacking by drivers to ‘steal’ rides

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Grab says it is aware that some driver-partners are ‘stealing’ rides from other drivers on its platform.PETALING JAYA: E-hailing giant Grab has admitted that its app has been hacked by some driver-partners to “steal” rides from other drivers on its platform. Describing the problem as a fraud, a Grab spokesman said the company was aware that some of its driver-partners are using illegal tools and modified apps to bypass the system and steal other driver’s bookings. “There are driver-partners who use these tools and apps to get an unfair advantage over job allocations. Such apps not only unfairly benefit drivers by letting them cherry-pick passengers but they could also lead to users’ personal data being compromised. “It poses a risk to users’ personal data on their own mobile devices,” the spokesman told FMT. However, Grab sought to assure its driver-partners and customers that the…