Gaffe sees RHB customers receiving wrong e-statements

Gaffe sees RHB customers receiving wrong e-statements - Hello loyal readers FeedGoogle, In the article you are reading this time with the title Gaffe sees RHB customers receiving wrong e-statements, We have prepared this article well for you to read and take information in it. hopefully the contents of the post Article Malaysians, what we write you can understand. Alright, happy reading.

RHB says the error affected less than 0.5% of its total retail customer base in Malaysia. (Bloomberg pic)KUALA LUMPUR: RHB Banking Group has discovered an error in the issuance of current account e-statements sent via email to a number of customers due to a technical issue that occurred on the side of its external service provider.In a statement today, it said the error affected less than 0.5% of its total retail customer base in Malaysia.RHB group managing director/chief executive officer Khairussaleh Ramli said the error was rectified immediately upon discovery and affected customers were notified the same day via email and SMS messages.“We sincerely apologise to all our affected customers on the inadvertent error in the issuance of their e-statements. Following this, new e-statements are currently being sent to them,” he said. He added that investigation is still ongoing to …