Stop telcos penalising users over bad internet service, groups tell govt

Stop telcos penalising users over bad internet service, groups tell govt - Hello loyal readers FeedGoogle, In the article you are reading this time with the title Stop telcos penalising users over bad internet service, groups tell govt, We have prepared this article well for you to read and take information in it. hopefully the contents of the post Article Malaysians, what we write you can understand. Alright, happy reading.

Consumer groups say the issue of contracts with internet service providers has been a bane for customers for far too long.PETALING JAYA: Contract periods for customers who get bad internet service from telecommunication companies (telcos) should be abolished, say two consumer groups.Malaysia Consumers Movement (MCM) secretary-general Sukhdave Singh said this issue of contracts with internet service providers has been a bane for customers for far too long.“We believe that such contracts should be made illegal because they do not protect customers but work in the interest of corporations,” he told FMT.He said it made no sense for telcos to “brag” about accessibility if they cannot provide good internet service. Sukhdave said contracts must have exit clauses without penalty if customers can prove that their internet speed is not up to what was promised.“Currently, customers who ar…