Make passengers a better offer, AirAsia X told

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AirAsia X has been criticised for its offer of 0.5% compensation to passengers who have credits with the long-haul budget airline. (Bernama pic)PETALING JAYA: An aviation expert has urged AirAsia X (AAX) to improve its offer to passengers who have credits with the airline, saying it cannot expect enough support to avert liquidation with the current offer.Mohd Harridon Mohamed Suffian of Universiti Kuala Lumpur’s Malaysian Institute of Aviation Technology said the offer of 0.5% of the amount owed was too low.“The terms and conditions should be favourable to all parties,” he said.Allocating the full amount owed to passengers would be a way of appreciating their loyalty and the amount could be paid back over a period that would give the company breathing space, he told FMT. “If it’s not viable to repay the full amount, then it should increase the quantum of payment to an acceptabl…