Blame snail mail on Covid-19 or poor management?
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Title : Blame snail mail on Covid-19 or poor management?
Category : Malaysians
Many people who use Pos Malaysia will disagree that its shoddy services are due to the Covid-19 lockdown causing disruptions and forcing the closure of many post offices.Those who use Pos Malaysia will tell you that even before the lockdown, its services had been terrible.Some will say that Pos Laju is Pos Lewat and that it is faster to walk and self-deliver a letter or documents than to use its express service.Pos Malaysia’s services deteriorated soon after they were privatised and corporatised. Perhaps it needs a change of management and leadership.In recent months, Malaysians have used social media to voice their dissatisfaction with Pos Malaysia’s late deliveries and poor customer service.On Nov 14, Pos Malaysia urged the people to be patient, saying it was experiencing numerous problems in making deliveries in view of Covid-19.Last June, it issued a similar statement, say…
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